Privacy Policy
Real Estate Licence: RA76123
Effective Date and last updated 17th March 2026
Redmond Realty Pty Ltd Licensee (“Redmond Realty Pty Ltd”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information.
Redmond Realty Pty Ltd is the licensed real estate agency holding Real Estate Licence RA76123. The licensee responsible for the agency and person in bona-fide control is Redmond Howe RA70818.
This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This policy applies to our website www.redmondrealty.com.au, our real estate services, and all interactions with clients, landlords, tenants, buyers, sellers and members of the public.
Redmond Realty Pty Ltd collects personal information in order to provide real estate services, respond to enquiries, arrange inspections, manage property transactions, process tenancy applications and comply with legal and regulatory obligations.
Personal information may be disclosed to property owners, prospective buyers or tenants, service providers, identity verification providers, tenancy databases and other parties where reasonably necessary to provide our services.
If personal information is not provided, we may not be able to respond to enquiries or provide our services. By submitting an enquiry, registering for an inspection, attending a property inspection or providing information to Redmond Realty Pty Ltd, you consent to the collection, use and disclosure of personal information in accordance with this Privacy Policy.
Personal information collected may include:
Identification Information
Property and Transaction Information
Financial Information
Tenant Application Information
When processing rental applications we may collect:
Website and Device Information
When visiting our website we may collect:
This information helps improve website performance and services.
Personal information may be collected through:
Information may also be collected from:
Redmond Realty Pty Ltd may be required to verify the identity of buyers, sellers, landlords and tenants. Identity verification may be conducted through secure third-party systems including ID4ME and may involve the collection of identification documentation.
These processes may be undertaken to comply with applicable legislation including obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 1st July 2026.
Redmond Realty Pty Ltd utilises professional real estate industry platforms and software systems including:
Identity Verification & General Person's contact details
Property Data and Compliance Systems
Tenancy Application Platforms
Real Estate CRM Systems
Property Management Systems
These platforms may collect personal information submitted through property enquiry forms and transmit those enquiries to our agency.
Properties marketed by Redmond Realty Pty Ltd may be advertised on third-party property websites including:
These platforms may collect personal information submitted through property enquiry forms and transmit those enquiries to our agency.
Redmond Realty Pty Ltd may promote properties and services through digital marketing platforms including:
These platforms may use cookies or tracking technologies to display property advertisements to users who have interacted with our website or online content.
Users may adjust advertising preferences within their platform settings.
Personal information may be collected when individuals attend property inspections or home opens conducted by Redmond Realty Pty Ltd.
Information may be collected through:
Information collected may include:
This information may be used to record attendance and follow up with interested buyers or tenants for our properties listed for lease or listed for sale with our agency and company.
Redmond Realty Pty Ltd may use tenancy database services including:
Personal information may be disclosed to these databases where permitted under tenancy legislation. Individuals may contact the relevant database provider to access or correct personal information.
Redmond Realty Pty Ltd is a member of REIWA (Real Estate Institute of Western Australia).
Property transactions and documentation may utilise REIWA and REI Live real estate related contract forms, documentation systems and related services.
Personal information may be disclosed to:
Some third-party service providers used by Redmond Realty Pty Ltd may store data on secure servers outside Australia.
Where this occurs, reasonable steps are taken to ensure those providers maintain privacy protections consistent with Australian privacy laws.
Individuals providing personal information must ensure information supplied is accurate and complete.
The agency may rely on information or documents submitted through digital systems and is not responsible for fraudulent or misleading information provided by individuals.
Redmond Realty Pty Ltd takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Security measures may include:
In the event of a suspected data breach involving personal information held by Redmond Realty Pty Ltd, the agency will investigate and respond in accordance with applicable laws and the Notifiable Data Breaches Scheme.
Where required, affected individuals and relevant authorities will be notified.
Redmond Realty Pty Ltd utilises a number of external software providers and property platforms.
While reasonable steps are taken to ensure appropriate security standards, the agency is not responsible for privacy practices or security incidents occurring within third-party systems beyond its control.
Users interacting with those platforms may also be subject to the privacy policies of those providers.
Personal information will be retained only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations.
Real estate records, contracts and financial documentation may be retained for the minimum period required under applicable legislation.
Property marketing materials, listing information, photographs, floorplans, videos and associated content published by Redmond Realty Pty Ltd on its website or property advertising platforms are the property of Redmond Realty Pty Ltd or its licensors.
This material must not be copied, reproduced, redistributed or used for commercial purposes without the prior written consent of Redmond Realty Pty Ltd.
Users accessing our website or property listings agree not to misuse or reproduce property marketing content without permission.
Individuals may request access to personal information held by Redmond Realty Pty Ltd.
Requests should be submitted in writing and identity verification may be required.
If personal information held by the agency is inaccurate or outdated, individuals may request that it be corrected.
If you believe your privacy has been breached, please contact Redmond Realty Pty Ltd.
If you would like to be removed from our database, or any contact channels used by one of our providers, please contact Redmond Realty Pty Ltd and we will action promptly and advise the relevant provider software platform promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Redmond Realty Pty Ltd Licensee may update this Privacy Policy from time to time.
The most current version will always be published on our website.
Redmond Howe Licensee of Redmond Realty Pty Ltd Person in Bonafide Control
Redmond Realty Pty Ltd
Real Estate Licence: RA76123
Redmond Realty Pty Ltd ACN:624625234 Redmond Realty ABN:12624625234
Redmond Realty
1A / 45 Candlewood Boulevard
Joondalup WA 6027
Phone: 0410 660 803
Office: 08 6454 0243
Email: [email protected]
Website: www.redmondrealty.com.au