Privacy Policy
Redmond Realty Pty Ltd Licensee

Real Estate Licence: RA76123

Effective Date and last updated 17th March 2026

Redmond Realty Pty Ltd Licensee (“Redmond Realty Pty Ltd”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information.

Redmond Realty Pty Ltd is the licensed real estate agency holding Real Estate Licence RA76123. The licensee responsible for the agency and person in bona-fide control is Redmond Howe RA70818.

This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This policy applies to our website www.redmondrealty.com.au, our real estate services, and all interactions with clients, landlords, tenants, buyers, sellers and members of the public.

1. Collection Notice

Redmond Realty Pty Ltd collects personal information in order to provide real estate services, respond to enquiries, arrange inspections, manage property transactions, process tenancy applications and comply with legal and regulatory obligations.

Personal information may be disclosed to property owners, prospective buyers or tenants, service providers, identity verification providers, tenancy databases and other parties where reasonably necessary to provide our services.

If personal information is not provided, we may not be able to respond to enquiries or provide our services. By submitting an enquiry, registering for an inspection, attending a property inspection or providing information to Redmond Realty Pty Ltd, you consent to the collection, use and disclosure of personal information in accordance with this Privacy Policy.

2. What Personal Information We Collect

Personal information collected may include:

Identification Information

• Full name
• Residential address
• Email address
• Phone number
• Date of birth
• Driver's license details
• Passport details
• Identity verification documentation

Property and Transaction Information

• Property ownership information
• Property purchasing and leasing preferences
• Sale and purchase history
• Lease agreements and tenancy details

Financial Information

• Bank account details
• Rental payment information
• Employment details
• Income verification documents

Tenant Application Information
When processing rental applications we may collect:

• Rental history
• Employment information
• References
• Identification documents
• Financial information

Website and Device Information
When visiting our website we may collect:

• IP address
• Browser type
• Operating system
• Pages viewed
• Referring website
• Access times

This information helps improve website performance and services.

3. How We Collect Personal Information

Personal information may be collected through:

• Website enquiry forms
• Property advertising enquiries
• Rental applications
• Property inspections
• Home open registrations
• Email or telephone communication
• Sales contracts and listing authorities
• Property management agreements
• Identity verification processes
• Third-party property platforms

Information may also be collected from:

• Property advertising portals
• Tenancy application platforms
• Identity verification providers
• Buyers' agents
• Solicitors or settlement agents
• References provided in tenancy applications

4. Identity Verification and Regulatory Compliance

Redmond Realty Pty Ltd may be required to verify the identity of buyers, sellers, landlords and tenants. Identity verification may be conducted through secure third-party systems including ID4ME and may involve the collection of identification documentation.

These processes may be undertaken to comply with applicable legislation including obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 1st July 2026.

5. Third-Party Platforms and Agency Software